CloudFledge
Discuss your business
AI-first digital solutions

Bring AI into the way your industry works

Intelligent websites, AI reception, bookings and integrations — researched around your market and delivered ready to run.

Live interactionafter hours
Incoming call
19:42 · unknown number
Requirement identified
Emergency callout · area confirmed
Details collected
Address, access notes, photos
Booked and confirmed
Technician 08:00 · job written to system
Logged for follow-up
Customer SMS · summary to inbox
Connects with
Google WorkspaceMicrosoft 365Outlook calendarsCRM platformsAccountingJob managementCustom APIsWebhooks Google WorkspaceMicrosoft 365Outlook calendarsCRM platformsAccountingJob managementCustom APIsWebhooks
01 / The shift

Your website becomes part of the operation

Seven steps from a stranger's first click to a confirmed job in your systems — with no re-keying in between.

01
Discover
02
Ask
03
Qualify
04
Book
05
Workflow
06
Systems
07
Follow up
02 / Solutions

Six capabilities, one foundation

Start with one. Add the rest when the first has paid for itself.

Intelligent websites
Portals, secure forms and quote workflows — a site that starts the work, not just describes it.
Portals · Forms · Quotes · Status
AI customer service
Assistants that answer from your approved knowledge, qualify the request and escalate cleanly.
Chat · Qualification · Escalation
AI voice and reception
Calls answered while your team is on site, with summaries and transfer rules you control.
Calls · After hours · Summaries
Scheduling and bookings
Availability, durations and travel buffers respected — enquiries become confirmed work.
Rules · Buffers · Calendar sync
Workflow automation
The manual space between systems becomes structured steps with clear exception handling.
Routing · Approvals · Reminders
Bespoke apps and integration
Dashboards, portals and APIs for the processes generic software cannot fit.
Dashboards · Portals · APIs
03 / AI in practice

AI with a defined job

Every capability has a purpose, a knowledge boundary and an escalation rule. Nothing is left to open guesswork.

Grounded in your knowledge
Approved services, policies and terminology only.
Actions through controlled tools
Bookings and updates run on validated APIs.
A person where it matters
Sensitive or urgent matters escalate by rule.
See the full AI approach →
01 A customer calls after hours Voice
02 The requirement is identified Classification
03 Approved information is provided Knowledge
04 Details are collected and validated Capture
05 A booking request is created Action
06 Everyone is confirmed, everything is logged Audit
04 / Industries

Specialised industries, specialised technology

Four sectors we are building solution patterns for. Yours can be next.

Professional services
Repetitive enquiries, unqualified consultations, onboarding by email.
Enquiry assistant · bookings · secure documents · CRM
Trades and field services
Calls missed on site, thin job information, calendars that disagree.
AI reception · area checks · photos · dispatch
Agriculture and primary
Seasonal peaks, dispersed sites, paper that never reaches the office.
Field capture · location scheduling · portals
Testing and technical
Complex terminology, incomplete submissions, constant status calls.
Submissions · quotes · status portal
05 / How it works

Start with one valuable problem

Research first, a real design early, then delivery in steps that keep paying for themselves.

01
Discover
Market research, journeys, systems, AI suitability.
02
Design
Ready-to-run designs, AI role, escalation, integrations.
03
Build
Configure capabilities, interfaces, workflows, tests.
04
Improve
Measure outcomes, review exceptions, extend automation.
06 / Platform

One foundation, configured per industry

Reusable capabilities on a multi-tenant serverless core. Every build strengthens the next one.

Multi-tenant
serverless core
Usage-based
cloud infrastructure
Configurable
AI agents
Versioned
business knowledge
Customer experience
Website · Portal · Telephone · Messaging
AI and automation
Assistants · Workflows · Scheduling · Knowledge
Business integration
Calendars · CRM · Accounting · Operations
CloudFledge platform
Security · Configuration · Audit · Monitoring · APIs

Not another generic website or AI add-on

Generic approach
CloudFledge approach
Standard website template
Industry and customer-specific experience
Isolated chatbot
AI connected to knowledge and workflows
Manual booking follow-up
Scheduling inside the customer journey
One-off custom code
Reusable platform capabilities
Technical feature delivery
Measurable operational outcome
Contact · opportunity assessment

Where could AI remove friction from your business?

Tell us where customers wait or staff repeat work. The form goes through a secure serverless workflow and lands at hello@cloudfledge.com.

01What services do you provide?
02Which enquiries repeat most?
03Where do delays and errors happen?
04What would success look like?